Return and Refund Policy
Thank you for shopping at Mumbai Collections. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
We do not accept returns unless the item is damaged on arrival. We would require proof of package opening (preferably a video recording) to claim a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Change of mind is not an acceptable reason for returns and refunds.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
For bank transfers, we will be refunding to a bank account of your choice.
Shipping
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at [email protected] or 0727444777.